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Void Energy Management Scheme
Improving Quality and Service for
your Tenants
PCL
Energy Services Scheme (PCL-E) is an award
winning energy service, which operates throughout the UK.
It has been designed to help Registered Social Landlords (RSL’s)
deal with energy issues in its properties.
The scheme benefits RSL’s in four key areas.
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Affordable warmth for tenants.
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Improved quality and customer service
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Reduces staff time dealing with energy
issues
in void properties.
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The scheme generates funding
The scheme provides a management system for
dealing with energy supply once a property
becomes vacant (or void). This helps RSL's deal
with issues relating to the energy supply for
workmen, pre payment metres and debt issues for
previous tenants. It provides services and tools to
help staff and tenants navigate the confusing energy market
as well as assisting tenants with a range of
useful information guides
relating to their energy supplies.
PCL - E
currently operates with fifteen RSL partners
some of which have been members since
PCL - E
started in 2002. |
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Paul
Williams, Head of Asset Management
at Axiom Housing, said of the scheme, "The
service is an excellent way for our tenants to have the opportunity
of purchasing their utilities at a competitive rate, without being
bombarded by sales people looking for commission. The feedback from
our tenants is all good; many appreciate the benefits PCL-E offers
them. From an association point of view, we benefit considerably by
having a centralised contact point at PCL-E instead of being passed
around by the utility company. Also the scheme has allowed us to
purchase gas and electricity to undertake void works and a gas
safety inspection to the property prior to an incoming tenant. This
has reduced our void time, and ensured the gas and electrical
installation and appliances are in a safe condition when the tenant
moves in.".
There are no set
up costs to start the scheme and its operation is totally funded by
the income received via the fuel supply company.
For more
information on the scheme
click [here].
You can also view
our RSL FAQ's click
[here].
How can we get involved? Call PCL-E on 01733 568532 or email
info@pcl-energy.co.uk
for more information.
Please click
[here] to view our current
newsletter, with additional scheme information.
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